OFFICE: 440-286-1553 ​


24 HOUR COPE LINE: 

(440) 285-5665​

Goal 1:  Financial Sustainability

  • Objective 1: Diversify revenue streams to double the agency's budget in 3 years


Goal 2: Be "The" Agency of Choice (clients & employees)                                                          

  • Objective 1: Increase employee retention by offering a  competitive benefit package 

  • Objective 2: Achieve balance of 3:1 ratio of field experienced clinical staff to new staff 


Goal 3: Keep the "Family" in Family Pride

  • Objective 1: Increase employee satisfaction through the  agency values as measured  by​ annual employee surveys


Goal 4: Innovative Growth and Expansion to Respond to Market Needs

  • Objective 1: Increase stakeholder referrals  ​

  • Objective 2: Design and implement innovative evidence-based programs/services based on market research 

Strategic Plan